Sacha joined the team at Mounts Bay Vets when the practice opened in April 2010. She moved into veterinary from a teaching background, and enjoys the diversity of practice life and all its problem solving challenges. She is currently studying for a postgraduate certificate in veterinary business management and is particularly interested in maintaining and developing the excellence of customer service we strive for.
Sacha is married to Luke and they have four children, a loopy spaniel, two demanding cats and a tortoise who is an escape artist. She enjoys reading if she ever gets a moment to, and going walking, sailing, swimming and surfing with the family.
Jo has been working with animals since leaving school. Born and bred in Penwith, she began her career working with horses and studied at Duchy College to gain her riding instruction qualifications.
She has worked in the veterinary sector as a receptionist and administrator since 2008, and enjoys all aspects of the reception job at the practice. Her current role includes administration of our Pet Health Club and processing insurance claims as well as supporting the reception team on the phone.
She is married and has two children, a daughter and a son, who are both animal enthusiasts. They have two cats, Willow and Cleo, ten chickens, a horse called Ruby and pony called Treat. Jo enjoys riding and beach-going whenever the opportunity offers as well as a bit of gardening.
Tish – Patricia Trufelli-Stephenson
Tish is one of our longest serving members of staff, having joined the team in 2012. Her involvement with animals began at a young age, growing up on a safari park, so she had some amazing lioncub childhood experiences!
She has a wide experience of animal care and therapy having trained in canine massage. After spending most of her working life in London working in television production, she loves living in Cornwall with her two dogs and cat.
Heidi joined Mounts Bay Vets in 2015, and has nearly a decade of experience working in veterinary practice front of house. She is an animal lover and has three cats, all of them rehomed, and really enjoys meeting and greeting all our customers and pets each day. In her spare time, she enjoys going to the gym, walking, cycling, arts and crafts and baking – you can often see her creativity in evidence on the displays in the waiting room!
Di has become an integral part of our team since 2015 and works behind the scenes in her administrative role with accounts.
Her interests include swimming, reading, collecting antiques and curios and the history of stained glass artists. She is currently doing an A level in history which she started during lockdown.